MIS Overview
2026-08-01 to 2026-08-11 · every KPI drills to trend → hierarchy → customer → call records
Field Force
Total Reps
56
0% vs previous period
Active Reps
54
0% vs previous period
Total Customers
1,593
0% vs previous period
Customers Due for Visit
1,593
0% vs previous period
Required Calls
1,255
0% vs previous period
Calls
Planned / Due Calls
4,215
-12.3% vs previous period
Actual Calls
3,882
-11.2% vs previous period
Call Achievement %
92.1%
+1.3% vs previous period
Call Average
7.7
-11.5% vs previous period
Productive Calls
2,933
-11.2% vs previous period
Productivity %
75.6%
+0.1% vs previous period
Coverage
Unique Customers Covered
1,434
-2.8% vs previous period
Coverage %
90%
-2.8% vs previous period
Frequency Achievement %
90%
-2.8% vs previous period
Missed Customers
159
+34.7% vs previous period
Customers Below Frequency
0
Doctor Engagement
Doctor Calls
2,718
-11.8% vs previous period
E-Detailing Calls
1,731
-13.7% vs previous period
E-Detailing %
63.7%
-2.2% vs previous period
Samples Reported
5,459
-11.4% vs previous period
Inputs Reported
2,679
-8.3% vs previous period
RCPA Captured
1,476
-7.8% vs previous period
RCPA Compliance %
54.3%
+4.6% vs previous period
Compliance
Geo-Fence Success %
80.6%
-0.7% vs previous period
Outside-Fence Attempts
754
-8.3% vs previous period
Missed Planned Calls
660
-9.2% vs previous period
Failed Check-Ins
945
-10.9% vs previous period
Avg Distance (m)
229
+3.6% vs previous period
Planned vs Actual Calls
Call execution against plan
Coverage Trend
Customer coverage % vs target
Frequency Achievement Trend
Click to drill Division → Region → Manager → Rep
Rep Performance Ranking
Click a bar to open the rep detail page
Doctor Engagement Funnel
Where execution drops across the Rx engagement cycle
Exceptions
Click any exception to drill into the underlying recordsDataset covers 56 reps across 3 divisions with 180 days of transactional call records.